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| Good Ideas |
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Top
5 Ways To Keep
Customers
Happy
1.
Give them free stuff. Reward your customers with
discounts, coupons, or other incentives.
2.
Beat your deadline. Finish a project early, deliver
it fast, and impress your customers with how efficient you
are.
3.
Be responsive. Never leave a customer waiting, and
always respond promptly to calls, faxes, and emails.
4.
Go the extra mile. Keep a file of your customers'
requests so you can anticipate their needs.
5.
Offer a guarantee. Take it back --- no questions
asked. |
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Does
your business need a web presence?
We
feel that almost every business will need at least a "brochure"
site in order to be competitive now.
As the Internet
becomes faster, and it's use as an information gathering tool becomes more
common, it will be imperative that your business maintains at least a few
professional looking informational pages on the web. Internet users are
more frequently understanding that the Internet is more useful than the
yellow pages in gathering information in order to make purchase decision
on everything from which restaurant to eat at, where to get the family car
repaired, which plumber can fix their hot water heater, to where to buy
insurance or legal services.
Of course, the web has already become an
important tool in making purchase decisions on clothes, computers, cars,
books, and music.
Here's
a valuable tool that may help you make a decision regarding a web presence
for your business. Click here to see the
Site Need Index.
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The Right Man
- excerpts from a September 7, 2001
Appleton Post Crescent Newspaper column by Mike Sherman, Coach of the
Green Bay Packers.
 | "I do believe that some jobs are
too big for some men, but I believe that no job is too big for the
right man!" |
| "To me, the right man is someone
who can make good, solid decisions based on facts." |
| The right man is also someone who
trusts his instincts regarding the character of people." |
| "The right man must be able to
admit mistakes and have the ability to fix them and move on." |
| "He must be humble enough to
heap praise on others during times of success while courageous enough
to accept the blame during times of defeat." |
| "Finally, the right man for this
job must be able to withstand the scrutiny and criticism that will
undoubtedly occur and not let it detract him from his vision of
success." |
| "In order to do all this, he
must have both his feet firmly planted on a strong foundation that is
supported by his faith, his family and the morals and principals he
knows are right." |
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Believe
it or not: "Brand is more important than products!" |
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